1. Introduction

Corelea Foods Private Limited ("Corelea Foods", "Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and safeguard information obtained through our website, business operations, customer interactions, catering services, café operations, canteen management services, cloud kitchen network, franchise/partnership programs, and related activities.

2. Information We Collect

We may collect the following categories of information:

• Name, email address, phone number, and postal address.
• Business information submitted through partnership or franchise enquiries.
• Employment-related information submitted through career applications.
• Customer feedback, service requests, and communication records.
• Transaction-related information where applicable.
• Website usage data, device information, browser information, cookies, and analytics data.
• Vendor and supplier registration information.

3. How We Use Your Information

• Respond to enquiries and customer support requests.
• Process catering, food service, canteen, café, and business-related enquiries.
• Evaluate franchise, partnership, vendor, and cloud kitchen applications.
• Improve our products, services, website, and customer experience.
• Communicate important updates and business information.
• Comply with legal, regulatory, and contractual obligations.
• Prevent fraud, abuse, or unauthorized activities.

4. Business-Specific Data Collection

As part of our business operations, Corelea Foods may collect information from customers, institutions, corporate clients, entrepreneurs, vendors, employees, applicants, and business partners associated with:

• Cloud Kitchen Operations
• Shapeless Cloud Kitchen Partner Network
• GenZ Cafe Corporate Café Services
• Canteen Wala Institutional Canteen Services
• Jal Prasad Catering Services

Such information will be processed solely for legitimate business, operational, contractual, service delivery, quality control, and legal compliance purposes.

5. Cookies & Analytics

Our website may use cookies, analytics tools, and similar technologies to improve website performance, understand visitor behavior, enhance security, and provide a better user experience.

6. Sharing of Information

We do not sell personal information. Information may be shared only when reasonably necessary with:

• Authorized employees and business personnel.
• Technology, hosting, payment, communication, and service providers.
• Legal, regulatory, governmental, or law enforcement authorities when required by law.
• Professional advisors, auditors, or consultants under confidentiality obligations.

7. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction. However, no electronic transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

Information will be retained only for as long as reasonably necessary to fulfill business, operational, legal, accounting, contractual, or regulatory requirements.

9. Your Rights

Subject to applicable laws, you may request access, correction, updating, or deletion of certain personal information by contacting us through the details provided on our website.

10. Third-Party Links

Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, content, or policies of such third-party platforms.

11. Limitation of Liability

12. Changes to this Policy

We reserve the right to modify, update, or replace this Privacy Policy at any time without prior notice. Updated versions will be posted on this page with the revised effective date.

13. Contact Information

For privacy-related questions or requests, please contact:

Corelea Foods Private Limited
Corporate Office: RA 423, Sector IV, Salt Lake City, Kolkata – 700105
Registered Office: 6A/1, Khodagunj Road, Beliaghata, Kolkata – 700010